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Professional Software Products for your Organisation

Web-based solutions to help you take control of many facets of your business operations.

Keep your Vendor records fresh by ensuring that they keep their Insurances and Certifications up to date. Manage Tenders and awarding of Contracts and monitor performance using KPI assessments.

Use the Training & Certification module to ensure your workforce skills are current.

The Customer Care module is a Defects Management utility which serves as a fault and snag logging tool allowing job allocation and rectification through mobile communications.

Mandarin Facilitates

Supply chain management
Manage your supply chain with ease by passing the onus of data entry and record updates on to your Vendors. Your role becomes easier by simply managing the exceptions and failures. The system also ensures your vendor records are kept refreshed by sending out regular requests for updates when insurances and other certifications and memberships are known to be expiring.
The PQQ can also be sent out for updating at user-defined intervals.
Strict pre-qualification process
Supplier applications are vetted and authorised by nominated persons before a vendor is accepted into the system. We tailor the ePQQ form to your exact requirements and different versions of the PQQ can be created as a template for different vendor types. Therefore your PQQ used for an architect can be very different and less detailed than for a labour sub-contractor if required.
Powerful e-Tendering
The system also manages your Tender Enquiries enabling you to search your Vendor database for compatible vetted Vendors by matching their attributes to the requirements of each particular tender work package.
Tender Enquiries are sent by email along with links to facilitate downloading of any supporting documents. The quotation process is also simplified as, in addition to returning a detailed quotation file, a total price for the work package is also returned by the vendor and stored.
Contracts are awarded through the system.
KPI assessment tools included
When the work is complete a KPI assessment feature will activate to review the performance of the supplier to ascertain if they should be considered for further service provision.
Training & Certification Records
Create your own training record formats and attach them to your workforce. Monitor when important qualifications and skill certificates need renewing and keep track of which of your employees have the skill sets you are looking for and keep those skill-sets up to date.
Customer Care/Defects
Our defects system logs incoming reported faults and ensures that a fix is provided by the correct people hopefully within the prescribed SLA period. Faults are reported by email link to field workers who get passed access to a portal containing all the information they need to plan, fix and report back details of the repair undertaken.

System Benefits

Vendor risk reductions
Compliance with quality and business management systems is of paramount importance these days. In order to win the big contracts you need to demonstrate that your control systems can ensure the quality, efficiency and safety of your own supply chain.
Audit compliance
Mandarin delivers the proof that your organisation has applied due-diligence over the vendors you work with. We provide you with the tools that will ensure you apply stringent qualifying and monitoring of your supply chain to verify that they are fully compliant, and that they keep their obligations in respect of insurance cover, accident reporting and other business aspects up to date.
Time and money savings
It’s obvious that it is a big job to keep on top of your vendors list on a manual basis, especially if you have lots of vendor records. Using a system like Mandarin will cut down on staff time in managing the labour intensive procedures involved with the processes involved. Paper is reduced as all documentation is dealt with as a stored attachment of a scanned document.

Mandarin can be Used Across Many Industries

Primarily developed for the construction sector, Mandarin can be used in many other sectors including:

  • Housebuilding

  • Manufacturing

  • Local Government

  • Utilities

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    Civil Engineering

  • Health

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  • Education

  • Police hat. Icon by Smashicons @

    Police & Fire

  • Housing Associations

Product Overview

Our Mandarin software has been designed as separate unit modules that connect to one another when activated.

Use one or many to suit your business needs.

Read about our individual Mandarin system modules here...

Mandarin Modules

Mandarin will deliver cost and efficiency benefits to your business.

In addition to minimising Vendor Risk you will save costs in areas like staff efficiencies, communication times and reduced paper production.

Read more about how this system will benefit your organisation here...

Mandarin Benefits

Our system is competitively priced.

We charge an initial system set-up fee to cover the costs of creating your e-PQQ and email templates and a simple monthly amount per-user thereafter.  

Read more about our pricing here...

Mandarin Pricing