Key Performance Indicators are metrics applied to a work package or contract element after the work has been performed by a Vendor.
Using a custom created KPI Assessment form we get the system to request that the KPI form is scored by nominated members of staff to assess whether the job was well done or otherwise and to establish if the Vendors should be considered eligible to receive more business in the future.
If a KPI review recommends the Vendor should not be used then they are de-activated as current Vendors from the system and will not receive any further enquiries or Contract awards.
The KPI is custom created for you by us and it can be configured to ask different review questions for different Vendor supply sector types.
